Reference

Legal Terms Privacy Policy

We run tokek888 for Indonesia, and we wrote this policy to explain how we handle your account data, what cookies we use, and how you can contact us with questions. Availability depends on local law and eligible regions.

Account SecurityData HandlingCookie UseContact RightsRegion-Dependent Access
tokek888 Legal Terms Privacy Policy
POLICY CONTACT

Reach Us With Policy Questions

If you need to ask about this policy, request your data, update your details, or close your account, the channels below connect you to our team. Live chat handles most questions in minutes; email works for detailed requests that need a paper trail.

Live Chat Open the chat panel in the account menu. Our team sees your message immediately and can pull up your account details while you wait. Available every day; quickest route for urgent policy questions.
Email Support Send your policy question, data request, or account-closure notice to the support address shown in your account settings. We reply within one business day with next steps or the information you asked for.
Account Settings Log in and open Account Settings to update your contact details, change your password, review your deposit history, or request a data export. Most updates take effect immediately without needing to contact support.
DATA PRACTICES

Security & Data Rights

We use SSL encryption between your device and our servers, hash your password so we never see it in plain text, and log every account action so we can trace suspicious activity. You can review your own login history in account settings and log out all sessions if your phone goes missing.

Encryption In Transit Every page load, every deposit confirmation, and every game launch moves over an encrypted connection. Your browser shows the padlock; we configured the certificate to cover the whole domain so no page downgrades to plain HTTP.
Password Security We store a hashed version of your password, never the original. When you log in, we hash what you type and compare the result. If you forget your password, we send a reset link rather than mailing the old one because we do not have it.
Data Retention We keep account records for as long as your account stays active, plus the period local financial rules require after closure. Once that period ends, we delete personal details and keep only anonymized transaction logs for audit purposes.
Access & Deletion You can request a copy of your data or ask us to close your account and delete your details. Email support with your request; we verify your identity, process the request, and confirm when it is done. Deletion is permanent and cannot be undone.

Common Policy Questions

We collect your name, phone number, email, and birth date to verify identity. When you deposit via DANA, OVO, or GoPay, we see the wallet account name and transaction ID but not your wallet password or PIN.

Yes. Email support and ask for a data export. We verify your identity, prepare a file with your account details and transaction history, and send you a download link. The process usually completes within two business days.

Log in and go to Account Settings to change your email or phone number. To close your account permanently, email support with your request. We confirm your identity, process any pending withdrawal, then close the account and delete your data.

We share transaction data with your wallet provider to complete deposits and withdrawals. We do not sell your data to advertisers or third parties. We disclose information only when required by law or to prevent fraud.

We use session cookies to keep you logged in, a language cookie to remember your choice, and analytics cookies to measure lobby traffic. You can block analytics cookies in your browser without losing access to games or account features.

We retain closed-account records for the period required by financial regulations, typically a few years. After that period ends, we delete personal details and anonymize transaction logs. You can ask for earlier deletion where local law permits it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.