Reference

Privacy Policy

We collect, store and protect the information you share when you open an account, make deposits through DANA, OVO or GoPay, and use the lobby.

Account data protectionPayment information handlingUser rights & accessSecure data storageContact for requests
tokek888 Privacy Policy
REACH US

Privacy Questions & Data Requests

For questions about this policy, to request a copy of your data, to ask us to correct information, or to delete your account, reach us through live chat or email. Live chat connects you with an agent who can verify your account and start the request process.

Live Chat Fastest route for privacy questions — the agent will verify your account and guide you through access, correction or deletion requests in real time.
Email Support Send your request with your registered mobile number or email so we can match it to your account and respond with the information or confirmation you need.
Account Settings Some data, including your email and mobile number, can be reviewed and updated directly in account settings without contacting support.
DATA SECURITY

How We Protect Your Information

We encrypt data in transit and at rest, restrict internal access to account information on a need-to-know basis, and monitor login patterns for unusual activity. Payment data moves through your wallet provider's secure channel and we never see your PIN. Your responsibilities include keeping your login credentials private, logging out on shared devices, and verifying you are on the correct site before entering account details.

Encryption Account data and session tokens are encrypted during transmission and when stored. Payment credentials stay with DANA, OVO and GoPay — we only receive confirmation that the deposit cleared.
Access Control Only support staff resolving your ticket and compliance staff conducting required checks can view your account information. Lobby and game access does not require exposing personal data.
Session Monitoring Login patterns, device changes and withdrawal requests are monitored for unusual behaviour. If we detect something odd we may ask you to verify your identity before processing a withdrawal.
Your Role Use a strong unique password, enable any two-factor option we offer, and never share your login with another person. If you suspect your account was accessed without permission, contact support immediately.

Privacy Policy FAQ

We collect your mobile number, email address, the username and password you create, and basic session data including device type and IP address for security monitoring.

No. When you deposit, you complete the payment inside your wallet app. We receive confirmation that the transfer cleared but we never see or store your wallet PIN or credentials.

While your account is open we retain all data. After you close your account we keep the minimum set local regulation requires, typically for anti-fraud and dispute resolution purposes.

Yes. Contact live chat or email support with your registered details. We will provide a copy of your data or process a deletion request, subject to any mandatory retention period under local law.

We share only what payment processors and game providers need to complete the transaction or deliver the session. We do not sell your data to marketers or unrelated third parties.

Log in and go to account settings. You can change your email and mobile number there. For security, some changes may require you to verify the new contact detail before it replaces the old one.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.